What Is SEO & What Can It Do For My Small Business?

Ross Cohen • March 30, 2015

If you’re scratching your head, wondering “What the heck is SEO?” then you’re certainly not alone. The truth is, as a small business owner, you have plenty of other things to worry about.

One thing, however, that you do have to worry about – something that means a great deal to your business – is your customers, and by that I mean attracting customers to your business.

Of course we’re now in a new time and era. Certainly much different from the times when good ol’ Benjamin Franklin set up shop in Philadelphia. Different from the times when the cheesesteak feud first began between Pat’s and Geno’s! And very likely different than when you first set up shop.

What’s the difference?

The difference is the Internet. The difference is that very quickly, people left what was the promised land of gaining customers – the phone book (more specifically The Yellow Pages) – to go to a new place: Google!

It wasn’t an immediate shift and there are still some hangers on, but you no longer want to have to rely on antiquated means of attracting leads. Check out some of these telling stats:

• 63% of Americans now use the Internet rather than phone books for local searches…
• Usage of Yellow Pages has dropped 55% since 1999 and continues to drop 4% each year…
• According to Yahoo, 92% of all consumers searching for a local business start their search online from either their home computer or from their mobile phones…
• 82% of local business searches end up with a customer either visiting or contacting the business…

These numbers might stagger and scare you. It becomes even scarier if you don’t even know where to begin. Well, if you’ve crossed the bridge into the Internet era and embraced it at least to the point of having a website, then you’re on your way.

However, the problem that most have is getting eyeballs…or more importantly potential customers’ eyeballs to that website. And that’s where SEO comes in.

What Is SEO?

SEO stands for search engine optimization. What that means is that if you have a website, you’re going to want to optimize your website so that it ranks in the search engines – mainly Google! Preferably, that ranking should land your website on the first page of Google, because if it’s not first, then your chances of getting noticed via search engine go down tremendously.

So now the question is… how do you get a site to rank? That’s where the word optimization comes into play. There are a few variables to the SEO equation that you need to understand before you can even begin to think about ranking. I’ll go over those now one by one…

The 3 Essential Variables for Search Engine Optimization…

Many people make the mistake of thinking that just because they’ve created a website, it’s automatically going to get found. Unfortunately, many suffer major disappointment when months later their website grows cobwebs and is as good as a sand store in the middle of the desert!

Luckily, when it comes to SEO, there are proven methods to get results. Here are three essential variables to worry about for your SEO:

Essential Variable #1 – Keyword Research…

Here’s something that you need to realize. Websites do not rank…WEB PAGES do!!

What does that mean? Well let’s take an average local business website. Usually this will consist of maybe a homepage, an “about us” page, a “contact us” page, and maybe a blog (for savvy marketers)…

Those are the basic pages of your website. There’s also the auxiliary pages that you might add including articles, testimonials, extra information about your business, etc. There’s no limit.

When pages rank, they rank for a keyword. If you think of how people search for your business, than you’ll realize that they search for keywords. They might search for “Philadelphia plumber,” or “plumbers in Philadelphia,” or “plumber near Philadelphia,” or even “I need a plumber for my home in Philadelphia”….

Therefore, when we say “keyword” research, what we really mean is “keyphrase” research as well.

So depending on your business, you want to rank for the terms that people are searching for to find your business. Imagine if your homepage is ranking for “best cheese steak in Philadelphia.” Think you might get a high volume of visits to your restaurant? You bet you would since that term gets 5,400 searches per month in Google.

But the way you rank has to do with two different things…

Essential Variable #2 – On-Page Optimization…

On-page optimization is simply the way that you structure your website, and the little things that you do that make Google and the other search engines know exactly what your website and/or webpages are about.
There are certain elements that you may or may not have even heard of, and this usually depends on if you designed your own site or not.

P age Title Tag – If you look up a site in your browser, and you look up at the blue part on top you’ll see text. This text in the blue matters because it’s the TITLE tag of this site, and this is the first thing that Google sees to determine what your website is about.

Page Description – Your page description must also make it clear what your website is about. If you do a search within Google, and you look at the search results, then the text underneath each listing is the page description. You’ve got to fill this out correctly so it reveals to Google exactly what your website is based around…

Key Phrases & Words Within the Content – Your keyword or keyphrase has to be spread around within the content of your webpage at a certain density so that Google can say, “Yes! this site is about what the title tag says it’s about!” Google absolutely loves and strives for relevance, and they’ll give you points for being relevant.

There are plenty of other on-page optimization elements, but the three listed above are a good start to understanding the importance of making your webpages relevant to the searcher’s request.

After you’ve got your on-page optimization complete, you’ll move on to optimization OFF the page…

Essential Variable #3 – Off-Page Optimization…

Off-page optimization is what you do away from your page to get it to rank. One of the very distinct elements that causes a webpage to rank is the number of sites it has linking to it.

These are called backlinks. They’re links that point back to your site from other sites.

Why do these matter? It’s simply a matter of giving your website authority.

So let’s look at this another way. Who’s one of the most authoritative people in the world? It’s very easily the person sitting in the President’s seat in the White House. Now it doesn’t matter what side of the aisle he’s come from – the guy in that seat is one of the people who has the most authority in the whole world.

How did that person get there? By VOTES! They get voted into that position.

Online, Google looks at your backlinks as votes for your site. That’s one of the criteria it looks at as to whether or not your site is important – how many other sites are pointing to it. Each site is a vote, and it does matter which sites vote for your site. In other words a site with a lot of authority that votes for your site gives you a lot more juice than a spammy-looking site with no authority at all.

There are plenty of other elements to off-page optimization. For instance, the words used in the actual link itself pointing to your site, etc. But for now you should simply understand that to get your site ranked on Google, you’ll need…

1) The right keywords
2) On-page optimization (correct website structure)
3) Off-page optimization (sites pointing back to your site, or web pages)

When it comes to SEO in Philadelphia , with so many companies competing with you for local keywords, it’s not going to be a cakewalk! But fear not -that’s why we’re here!

That’s really what search engine optimization is all about. Unfortunately that’s more or less just the basics of it, but look at the bright side: snow you know what SEO is and how important it is to passively drive paying customers to your business’s doorstep!

By Ross Cohen September 15, 2025
This is a subtitle for your new post
By Ross Cohen September 15, 2025
This is a subtitle for your new post
By Ross Cohen September 15, 2025
This is a subtitle for your new post
By Ross Cohen September 15, 2025
This is a subtitle for your new post
By Ross Cohen September 15, 2025
Conversion tracking in Google Ads is the backbone of profitable and transparent digital marketing campaigns. It empowers businesses to measure which of their ad clicks lead to meaningful outcomes such as purchases, sign-ups, and phone calls. Without conversion tracking, campaigns operate in the dark: marketers might spend thousands without understanding the impact, missing the vital data needed to continuously improve results. For service providers like GetPhound , harnessing conversion tracking can directly link SEO and PPC work to tangible growth, proving ROI to clients with confidence. 1. What Is Conversion Tracking in Google Ads? Conversion tracking is a Google Ads feature that monitors the actions users take after interacting with ads. A conversion might be a sale, form submission, phone call, app download, or another valuable event on a website. Every business defines conversions differently—what counts as success for an online retailer (e.g., purchase) may differ from a B2B consultant (e.g., contact form fill). Conversion tracking unlocks several benefits: ROI Measurement: Directly map ad spend to real outcomes, not just clicks or impressions. Optimization Power: Automated bidding can maximize conversions or value. Audience Insights: Understand where and how users convert, improving future targeting. Common conversion types include: Website actions (purchases, form submissions) Phone calls from ads or site App installs or in-app activity Offline conversions (e.g., in-store sales updated through imports) These insights allow for data-driven business decisions, ensuring that marketing dollars go further and strategies continuously improve. 2. Why Is Conversion Tracking Crucial for Your Campaigns? At its core, conversion tracking is about clarity and confidence. For a business aiming to prove the value of marketing spend, knowing which keywords, ads, and landing pages turn visitors into customers is invaluable. Consider these critical advantages: Pinpointing Profitable Keywords: Track which search queries actually drive sales or leads. Budget Efficiency: Stop wasting spend on non-performing campaigns. Better Reporting: Move past “vanity metrics” (like impressions or clicks) and focus on what drives business growth. Automated Bidding: Google’s AI excels when fed accurate conversion data—Smart Bidding uses real outcomes to spend budgets more efficiently. Incremental Growth: Identify untapped audiences and convert more customers by optimizing towards high-performing segments. Ultimately, conversion tracking separates guesswork from growth: it puts the facts behind every campaign decision. 3. Pre-Setup: Defining Your Conversion Goals Before logging into Google Ads, it’s critical to define what counts as a conversion. Not all actions are created equal. Only meaningful events—purchases, qualified leads , bookings—should be tracked as primary conversions. Lesser goals (such as newsletter signup, scroll depth) can be set up as secondary conversions to inform supporting optimization but should not be the main KPIs. Key questions for defining conversion goals: What user actions directly impact business growth? Which pages signal that a user has converted (e.g., “Thank You” page)? Should all conversions be valued equally (e.g., leads vs. sales)? Segment conversions into two categories: Macro-conversions: Final business goals (purchases, appointments). Micro-conversions: Steps along the funnel (newsletter signups, view important pages). Document these goals clearly. This foundation ensures your tracking measures what matters most and prevents noise or data distortions down the line. 4. Creating a Conversion Action in Google Ads The heart of tracking begins here: conversion actions are defined in your Google Ads dashboard. Each action tells Google what to track, how to value it, and how frequently count it: Steps to create a conversion action: Log in to Google Ads. Click the “Tools & Settings” (wrench icon) at the top right. Under “Measurement,” select “Conversions.” Click the blue “+ New conversion action.” Select your conversion source (Website, App, Phone Calls, Import). For most, choose Website and proceed to enter the site’s domain for a quick scan. Give the conversion a recognizable name (e.g., “Lead Form Submission”). Choose category (e.g., Submit Lead Form, Purchase, Book Appointment). Set up: Value (fixed, dynamic, or leave blank) Count (All or One: “Every” for ecommerce, “One” for lead gen) Attribution model (e.g., data-driven, last click) Save and continue. Each configuration choice has an impact on how your data will appear and how Google’s automation will learn. Clarity in naming and categorization is vital, especially when tracking multiple goals. 5. Installing the Google Ads Conversion Tag After creating a conversion action, Google provides a unique snippet of code: the conversion tag. This snippet must be placed on your website’s conversion confirmation page(s). Correct installation ensures successful data capture. Manual Tag Installation: Copy the code provided by Google. Paste this into the section of the page where conversions occur (usually a “Thank You” or order confirmation page). For dynamic transaction values (e.g., ecommerce), ensure the value variable is passed to the tag. Publish and save changes. Using a CMS (such as WordPress): Use your theme editor or popular plugins (e.g., Insert Headers and Footers) to insert the tag. A misstep here can break reporting or cause duplicate counting. Always test the tag using Google’s “Tag Assistant” Chrome extension or Google’s own Tag Verification tools after publishing. 6. Leveraging Google Tag Manager for Easy Tracking Google Tag Manager (GTM) simplifies conversion tracking—especially for those managing multiple tags or not comfortable editing website code directly. Advantages: Central management of all tags (Google Ads, Analytics, Facebook, etc.) Less risk when updating tracking (no direct code edits) Flexibility in setting advanced triggers (e.g., fire tags only on specific pages or user actions) Setting up with GTM: In Google Ads, choose “Use Google Tag Manager” when presented the option after creating a conversion action. Note the Conversion ID and Conversion Label provided by Google Ads. In GTM, go to Tags → New → Tag Configuration → Google Ads Conversion Tracking. Paste the Conversion ID and Label. Set up the Trigger: typically, this fires on a page view of your confirmation/thank-you URL. Save and publish changes. Always test with Preview Mode and the Tag Assistant to ensure correct firing. Migrating to GTM also enables more advanced tracking (like button clicks or dynamic values) without repeatedly requesting developer resources. 7. Testing and Troubleshooting Your Conversion Tracking Tracking isn’t “set and forget.” Frequent errors include code placed in the wrong location, tags firing on non-conversion pages, or double counting conversions. Testing Routine: Complete a conversion on your site as if you were a user. Check conversion status in Google Ads (conversion status typically appears within a few hours). Use the Google Tag Assistant or Browser Developer Tools to confirm the tag fires on the right page. For GTM users, leverage Preview Mode to simulate and debug firing conditions. If conversions aren’t recording: Confirm the correct tag ID and label are used. Recheck trigger conditions. Ensure that no ad-blockers or browser settings are interfering. For dynamic values (e.g., ecommerce), check that the correct variable or data layer value is passed to the tag. Thorough testing is crucial for reliable data and ongoing optimization. 8. Understanding Attribution Models in Google Ads Attribution models determine how Google credits conversions to different campaigns, keywords, or touchpoints. Main models include: Last Click: Credits the last ad click. First Click: Credits the first interaction. Linear: Equal credit to all clicks. Time Decay: More credit the closer the click was to conversion. Position-Based: 40% to first and last, 20% split among others. Data-Driven: Uses Google’s insights to assign credit based on observed behaviors. Choosing an attribution model affects reported performance and bidding decisions. For most advertisers, Data-Driven Attribution (if available) offers the most actionable insights. Switching models is possible—but always note that historical data may look different under a new model. 9. Using Offline Conversion Tracking Not all conversions happen online. Businesses with offline touchpoints (e.g., store visits, phone closes, in-person sales) can still credit Google Ads for conversions. How offline tracking works: Customers click your ad, submit info, and later purchase offline. Upload offline conversion events to Google Ads with identifiers (e.g., GCLID—Google Click Identifier). Google matches these events to the original ad interaction. Gain a fuller picture of ad impact—including leads and sales that happen in-person or by phone. This is vital for companies in sectors like real estate, high-value consulting, or automotive sales. Accurate offline tracking requires careful sales process documentation and reliable data export/import routines. 10. Common Mistakes and Pro Tips for Google Ads Conversion Tracking Frequent pitfalls include: Tracking low-value actions: Avoid marking trivial actions (like page views) as primary conversions. Double counting conversions: Watch out for importing the same event from different sources (e.g., GA4 + manual tag). Incorrect trigger setup: Tags firing too early, too late, or on the wrong URL. Failure to test: Launching campaigns with unverified tracking. No clear naming conventions: Making it hard to report or optimize against results. Pro tips: Document every conversion action and reason for tracking it. Regularly review conversion data for anomalies (sudden drops or spikes). Pair conversion tracking with detailed audience segments for deeper insights. Periodically revisit attribution models and conversion windows as customer journeys evolve. Setting up conversion tracking in Google Ads is essential for any business aiming to maximize digital marketing ROI. The process—defining meaningful goals, creating accurate conversion actions, installing and verifying tags, and leveraging advanced tools like Google Tag Manager—transforms Google Ads from a “black box” into a measurable, optimized engine for real growth. For agencies and clients alike, conversion tracking is more than a technical step. It is the foundation of transparent reporting, confident decision-making, and sustained performance improvement. By following these comprehensive best practices, businesses can ensure every digital dollar works harder—and every result is truly measurable. For businesses ready to take the next step, services like GetPhound can help implement and optimize conversion tracking to ensure every Google Ads campaign is built for measurable impact and lasting results.
By Ross Cohen September 15, 2025
This is a subtitle for your new post
By Ross Cohen September 15, 2025
This is a subtitle for your new post
By Ross Cohen September 15, 2025
This is a subtitle for your new post
By Ross Cohen September 15, 2025
This is a subtitle for your new post
By Ross Cohen September 9, 2025
Having an online presence isn’t just a luxury for small businesses; it’s a necessity..